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Total Mayhem Games B.V. avatar image
Total Mayhem Games B.V. asked

PlayFab login issue with Steam first time users

All of our games are failing to login new users since the 18th of april 2024. Seems like an issue with PlayFab. Can I get help resolving this issue or a confirmation you guys are working on it? We're currently running a sale so timing couldn't be worse.

I also updated our studio plan to get direct private support but that won't go into effect untill the 1st of may...

Error message: Error (UnknownError) HttpStatus (BadRequest) HttpCode (400) Report (/Client/LoginWithSteam: Steam API rejected request as unauthorized due to invalid title Application ID or Publisher Key)

Authentication
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Neils Shi avatar image
Neils Shi answered

This issue could be related to the recent incidents : https://status.playfab.com/incidents/dpzk7lndr9k6 and https://status.playfab.com/incidents/3dwgccxr4psx . Currently, these issues have been resolved, you can try again to see if problem persists. If the problem persists, please let us know.

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