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adamkirkland avatar image
adamkirkland asked

New Steam users unable to log in to PlayFab

We are encountering an issue that seems to have also been encountered by the user who asked https://community.playfab.com/questions/144901/playfab-login-issue-with-steam-first-time-users.html

Similarly, no new Steam users across multiple of our titles have been able to login to PlayFab since April 18th, with the same error message ("Steam API rejected request as unauthorized due to invalid title Application ID or Publisher Key").

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Neils Shi avatar image
Neils Shi answered

Could you try to generate a new Steam Web API Key and update the configuration of Steam Add-ons setting in Game Manager? After that you can try again to see if problem persists. If the issue persists, please let us know.

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adamkirkland avatar image adamkirkland commented ·

Thanks, it looks like Steam may have changed our web api keys, and setting the new ones in the PlayFab config seems to have solved the issue.

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