Can't access to PlayFab Data

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question

JunHyeok Sim asked Dec 14, '23

Can't access to PlayFab Data

We have a problem to access PlayFab's log data in external app. Error message is like this:

 {
   "error": {
     "code": "BadRequest_EntityNotFound",
     "message": "An error occurred.",
     "description": "The database associated with title <TitleID> is empty. Please generate some events and try again.",
     "permanent": true
   }
 }

We were accessing to PlayFab Insights by following this feature: creating-aad-app-for-insights

And we already know that it'll be discontinued from 11, Dec. playfab-insights-management-to-be-deprecated-starting-december-11

How can we solve this? Is it unavailable anymore?

data

10 |1200

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Answer 1 · 2023-12-15T09:56:12Z

Xiao Zha answered Dec 15, '23

As the documentation you mentioned says, on December 11, 2023, we deprecated the insights management and event export feature. Existing titles that use these features will continue to work, but new title or titles that haven't used these features before will not be able to use these features. The alternative is to use our Data Connections feature, please refer to Data connections - Overview - PlayFab | Microsoft Learn.

2

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JunHyeok Sim commented · Dec 18, 2023 at 09:36 AM

We've been using this, but can't we use this anymore? If we create our own Azure Data Explorer account, will it be charged additional fee?

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JayZuo ♦ JunHyeok Sim commented · Jan 11 at 08:40 AM

As the doc said, "Existing titles that use these features will continue to work, but new title or titles that haven't used these features before will not be able to use these features.". If you have used it in a title, then this title can still use it.

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