I can't delete player data

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question

DaveTs asked Mar 23, '17

I can't delete player data

Hi.

This evening after doing some tests, suddently I couldn't delete user data. I'm trying to do it from the api, and from the Gamemanager, same results. No data is erased.

Is there any issue with the user system refreshing player information?

Regards,

Player Data data

10 |1200

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Answer 1 · 2017-03-23T22:15:27Z

brendan answered Mar 23, '17

Can you give us the Title ID, PlayFab ID, and Key for the data, so that we can have a look? Also, what are the specific API calls you're using, and what are the repro steps for what you're seeing in the Game Manager?

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DaveTs commented · Mar 23, 2017 at 11:47 PM

Where do I send that info, by private message? The steps are easy, go to user profile, check data tab. Go to the only user data entry, select it and delete. After refreshing the page, the data is still there.

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brendan DaveTs commented · Mar 24, 2017 at 12:14 AM

For future reference, nothing above is confidential. If we ever needed something that does require confidentiality, we'll call out that you should use a ticket for privacy.

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DaveTs commented · Mar 23, 2017 at 11:47 PM

Seems it's fixed, but i did it by editing the field and emptying it. Delete seems to not work.

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brendan DaveTs commented · Mar 24, 2017 at 12:15 AM

The issue is more of a user flow problem. You need to click Save at the bottom of the page after removing a Key. Once you do that, your changes are saved. I'll open a bug on this for the Game Manager team.

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