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acoloviAcc avatar image
acoloviAcc asked

Meta Quest AppLab APK Crash when Joining Network with Permissions Requested.

Hi, and thanks in advance for the help.

We are developing a VR application for the Meta Quest 3 and Pro that uses Playfab Party for Voice Communication.

After testing everything works well in the APK while side loaded to the device. But if we upload the APK through Meta's AppLab to one of the release channels (We tested Beta and Alpha release channels) the application works fine until Playfab joins a Network if only we asked in advanced the Permissions for the Apk. We checked the manifest and we are requesting the proper permissions, and we have a script that triggers the permissions requests.

  • If we were to disable this script that triggers the permissions, the app doesn't crash when playfab joins a network, but without the permissions there is no voice communication.

  • If we accept the permissions outside of the app (in the apk information) or with the native oculus permissions popups, the app crashes. -If we trigger the permission after playfab Network Join happens, it doesn't crash, but we can't use voice. And the next time you enter the app, because the permission was already accepted previously, the app crashes.

As a summary:

  • Install Apk throguh AppLab > Ask required permissions > Playfab Login > Playfab Joins Network > Crash Install Apk throguh AppLab > DONT Ask required permissions > Playfab Login > Playfab Joins Network > NO CRASH BUT NO VOICE.

We are kind of stumped on how to proceed. We are also trying to reach out to Meta to help us out, but I was wondering if this is an issue that has been found before using Playfab. My best guess is that AppLab and some permissions in Playfab don't get along, or Playfab SDK calls for the voice chat are being stopped by the AppLab...

I will attach 1 screenshots one with the crash.

7003-apkcrash.png

Thank you!

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apkcrash.png (201.9 KiB)
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1 Answer

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Neils Shi avatar image
Neils Shi answered

Since you mentioned “everything works well in the APK while side loaded to the device”, and the issue only occurs when uploading the APK to a release channel through Meta's AppLab, then this issue should not be related to PlayFab. We also recommend that you ask Meta Team for further assistance because we are not experts on Meta's AppLab.

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