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emilio avatar image
emilio asked

Power BI Not Connecting To Insights

I was trying to connect to PowerBI using the guide here: https://docs.microsoft.com/en-us/gaming/playfab/features/insights/connectivity/connecting-power-bi-to-insights but am now getting an [DataSource.Error] Non ADX/Kusto URL error whenever it tries to authenticate.

This is what is showing up on my end: https://i.imgur.com/ZWtpPeq.png

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Sarah Zhang avatar image
Sarah Zhang answered

There is a known incident that causes this issue. You can click the "News" icon in the upper-right corner of the Game Manager to check the following news. PlayFab and PowerBI are working to mitigate this issue.

"PlayFab Insights cluster temporarily unavailable through PowerBI

7/28/2020

A breaking change from PowerBI's latest update has caused the PlayFab Insights cluster to be temporarily unavailable when connecting through PowerBI. PlayFab and PowerBI are working closely and quickly to mitigate this issue."

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