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brendan asked

Problem unlinking an account

Question from a developer:

In the Game Manager, I see that a player account has a [Facebook/Twitch/Steam/Google/etc.] link, but when I remove it and re-load the page, it's back. Why is that?

Account ManagementPlayStream
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brendan answered

The Game Manager's view of the player account info is coming from the player profile info in Elasticsearch. This profile info is built from PlayStream events. There was an issue previously where if an account was linked or unlinked in one title, that information wasn't reflected in other titles that share the same Publisher ID, as the other title wasn't also getting the event to notify it of the change. This has been fixed, but the Elasticsearch records for a subset of users may have some outdated info due to this. We will be running a script to clean these records up as soon as we can, but the important thing to note is that this has zero impact on titles - the account info for players returned by the API calls pulls directly from the table data, and is always up-to-date.

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