Playfab player account password reset error

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prabudbz asked Mar 27, '17

Playfab player account password reset error

After I create a playfab player account in my game, I tried to login with the email and password which I used for registration, it logs in successfully.

But when I reset my password using the password reset link. Neither the old password or the new resetted password, nothing works.

No matter how many times I reset my password using reset link, I can't login to my playfab player account.

Please check on this issue.(I also tried it will 2 emails, same problem in both)

Title ID: F677

PlayFab ID of the player account: 681CD1AE104CDFC9

Original password when created: password

Latest reseted password(Reseted today): prabu123

Player Data

10 |1200

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 1 · 2017-03-27T07:22:09Z

brendan answered Mar 27, '17

What is the specific API call you're using? I just tested with your Title ID, and was able to sign into the player account, no problem, using LoginWithEmailAddress (which I'm assuming was the intent, since there's no Username on the account). So, I used the assigned email address and the password above, an this was the response:

{
    "code": 200,
    "status": "OK",
    "data": {
        "SessionTicket": "{
                {removed}}",
        "PlayFabId": "681CD1AE104CDFC9",
        "NewlyCreated": false,
        "SettingsForUser": {
            "NeedsAttribution": false
        },
        "LastLoginTime": "2017-02-28T08:25:29.617Z"
    }
}

1

10 |1200

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

prabudbz commented · Mar 27, 2017 at 09:43 AM

I used the same LoginWithEmailAddress API call only. Sorry, there's a problem with my password field, that's why I got that error. Now its working fine.

Thanks for the support.

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