question

andrearossini avatar image
andrearossini asked

Player management

Hi all,

I'm having a problem testing my app. I have a game which allows login with facebook, custom id, or android id.

I have to test all of these cases. But from players panel in PlayFab I can't delete a player account. I try to unlink my facebook account but when I try to login, PlayFab still find my an already existing account.

Can I delete a whole player manually? It is useful for testing purposes.

Or are there any other methods to simply test multiple types of login?

Thank you.

Best regards,

Andrea.

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2 Answers

·
brendan avatar image
brendan answered

Yes, you can delete players via https://api.playfab.com/Documentation/Admin/method/DeleteUsers, which removes all account links from the player account in question.

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kornushin avatar image
kornushin answered

Hi,

I can't delete players, I got error:

<code>{
 "code": 500,
 "status": "InternalServerError",
 "error": "InternalServerError",
 "errorCode": 1110,
 "errorMessage": "An unexpected error occured while processing the request.",
 "errorHash": "3fac9663b8ba6dbd010ec5e2211f1864",
 "errorDetails": {
  "RequestID": [
   "c4853547a8824585b8581fec62880132"
  ]
 },
 "CallBackTimeMS": 1395
}<br><br>

Also I can't unlink any player from admin panel or delere players data. Always got server error 500. Can you help me please?

,

Hi,

I can't delete players, I got error:

{
 "code": 500,
 "status": "InternalServerError",
 "error": "InternalServerError",
 "errorCode": 1110,
 "errorMessage": "An unexpected error occured while processing the request.",
 "errorHash": "3fac9663b8ba6dbd010ec5e2211f1864",
 "errorDetails": {
  "RequestID": [
   "c4853547a8824585b8581fec62880132"
  ]
 },
 "CallBackTimeMS": 1395
}

Also I can't unlink any player from admin panel or delere players data. Always got server error 500. Can you help me please?

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brendan avatar image brendan commented ·

Can you please provide specifics for this? What are the PlayFab IDs you're using for these tests, and what are the API calls you're using (with the specifics on all parameters being passed in)?

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