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n.verenik@gamedevsource.com avatar image
n.verenik@gamedevsource.com asked

Unable to add new item in catalog after transition to the new Game Manager

After transition to the new PlayFab Game Manager I'm unable to create a new item from Economy/Catalogs dashboard window with the following error message:

"An error occured while loading data from the server. PlayFab engineers have been notified of the issue and will investigate."

The bug occurs when using different accounts, different game servers, catalogs etc. The only way now is to add item in catalog's JSON file and upload it manually.

If not fixing it right now, is it possible to enable previous version of Game Manager at least?

 

Thanks in advance,

-- Nick

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3 Answers

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brendan avatar image
brendan answered

There was an issue earlier this morning with creation of Containers specifically, but this has been resolved. I'm not seeing any issues with creation of catalog items at the moment, but if you're still seeing an issue, can you let us know the specific steps to reproduce the error, including your Title ID?

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n.verenik@gamedevsource.com avatar image
n.verenik@gamedevsource.com answered

Steps to reproduce:

- open playfab game manager

- open economy/catalogs and select catalog

- on Items tab click New Item button

=>  error window is shown.

But It works now :) Probably it was the same issue.

Thanks a lot!

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brendan avatar image
brendan answered

Glad to hear this is working for you now. Please let us know if you run into any other issues in future!

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