question

Andy Glaister avatar image
Andy Glaister asked

server.GetPlayerProfile is suddenly failing

Since ~6am PST a cloud script in our common registration path across multiple titleId's is failing at this API call:

var profile = server.GetPlayerProfile( {PlayFabId: currentPlayerId, ProfileConstraints: {ShowLocations: true}} );

Has there been a change that might be impacting existing titles?

CloudScript
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1 Answer

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Neils Shi avatar image
Neils Shi answered

Currently, this CloudScript works fine under my title. You can check if the problem persists. If it still exists, please let me know the details of the error so we can investigate.

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JayZuo avatar image JayZuo ♦ commented ·

It appears to be caused by a PlayFab incident, you may check the details of this incident at PlayFab Status - Scheduled Tasks and GetPlayersInSegment increased error rate.

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