question

icaro avatar image
icaro asked

PayPalCancel - Error: 3cf2e7e869d740d086a01ba908afd5f0

Hi Playfab,

When I cancel a paypal purchase, it tries to open the following url:
https://2a7d.playfabapi.com/ThirdPartyPayments/PayPalCancel?playfabId=4CE1B3FFB198268E&orderid=1177818002979074423&titleReturnLink=joguedomino.com.br&titleId=2A7D&token=EC-9R268735301740312

And instead of redirect me to the "titleReturnLink", it shows a white screen with the following message:
"Error: 3cf2e7e869d740d086a01ba908afd5f0"


I've already tried to put the protocol in the return link but it didn't work too.

Could you explain me what is wrong with my paypal integration?

Thanks,

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1 Answer

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brendan answered

Thanks for bringing that to our attention. The layout for the simple "payment was cancelled" page was incorrectly updated - we've checked in a fix for that which will be in our next deployment (which should be later this week). However, it's worth noting that your cancellation is being processed normally - that's entirely on PayPal's side. It's just the info page that isn't displaying correctly. So when you call ConfirmPurchase on that payment, you'll get the correct status (cancelled).

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