question

João Xavier avatar image
João Xavier asked

GetContentUploadUrl InternalServerError

We're trying to upload files as normal through GetContentUploadUrl but suddenly we started getting a 500 Internal Server Error, in all our servers.

Example call for 21FE:

{
  "Key": "images/sword_icon.png"
}

Response:

{
  "code": 500,
  "status": "InternalServerError",
  "error": "InternalServerError",
  "errorCode": 1110,
  "errorMessage": "An unexpected error occured while processing the request.",
  "errorHash": "4ec8ed2ccc7f4984abaada9eed0b5e8e",
  "errorDetails": {
    "RequestID": [
      "afb963b74df14be8b4b35bfeee67a09c"
    ]
  }
}

Did something change? It seems it didn't happen yesterday evening (~ 15h ago)

Content
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

brendan avatar image
brendan answered

This issue has been fixed, and uploads are working normally. If you're still seeing any issues, please be sure to follow-up here with details of your upload, so that we can investigate.

10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

brendan avatar image
brendan answered

Thanks - we've reproduced this issue and are working on a fix now. We'll update shortly with more info.

10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.