question

João Xavier avatar image
João Xavier asked

GetContentUploadUrl InternalServerError

We're trying to upload files as normal through GetContentUploadUrl but suddenly we started getting a 500 Internal Server Error, in all our servers.

Example call for 21FE:

{
  "Key": "images/sword_icon.png"
}

Response:

{
  "code": 500,
  "status": "InternalServerError",
  "error": "InternalServerError",
  "errorCode": 1110,
  "errorMessage": "An unexpected error occured while processing the request.",
  "errorHash": "4ec8ed2ccc7f4984abaada9eed0b5e8e",
  "errorDetails": {
    "RequestID": [
      "afb963b74df14be8b4b35bfeee67a09c"
    ]
  }
}

Did something change? It seems it didn't happen yesterday evening (~ 15h ago)

Content
10 |1200

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brendan avatar image
brendan answered

This issue has been fixed, and uploads are working normally. If you're still seeing any issues, please be sure to follow-up here with details of your upload, so that we can investigate.

10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

brendan avatar image
brendan answered

Thanks - we've reproduced this issue and are working on a fix now. We'll update shortly with more info.

10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

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