Unfortunately I can't find this anywhere in the doc, I have a user segment with churn prediction is high. Here an Azure function is called where we add gems/items to the player.
When does the user get into the segment? Does the calculation always happen after login or is it calculated once a day. If it happens right after login, I would then have to query again later to see if he got an item.
Thank you!
Hello, the segments are updated once a day. A player is moved out or will stay in the same segment based on the model's prediction for that day.
Churn Prediction is a service based on Azure Artificial Intelligence (AI) and Machine Learning (ML). PlayFab will consume different datapoints from Player Profile and PlayStream events and determine from the list of Eligible Players who are likely to Churn within the next Churn Window. Only players who have logged in within 21 days will be considered and scored for predictions. For more detail, you can refer to Churn Prediction. When a player enters a churn segment depends on when Azure Artificial Intelligence (AI) and Machine Learning (ML) classify a player as churn, the calculations do not happen after the player logs in.
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