question

jonas.barnaby@gmail.com avatar image
jonas.barnaby@gmail.com asked

Error on UpdateUserStatistics

Hi, guys

I'm trying to add some statistics to every user in our game but I end up having an error no matter how I try it. I've tried it in Unreal, via SoapUI and even from the documentation page. As far as I know, every stat that is not already set it's created automatically and if it exists it has its value overwritten with the new one (correct me if I'm mistaken).

Here are the screenshots:

- The key-value pair before the call in Unreal (please note this is a /server call): http://i.imgur.com/EJNmvTV.jpg

- The error returned in Unreal: http://i.imgur.com/umjduUY.jpg

- Via the documentation page snippet: http://i.imgur.com/CeQsP7p.jpg

- Via SoapUI (on a /client request): http://i.imgur.com/O7mOoIz.jpg

- Via SoapUI (on a /server request): http://i.imgur.com/aHaWG1E.jpg

Am I doing something wrong here?

 

Thanks in advance,

Alberto

10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
brendan avatar image
brendan answered

Yes, you currently have far more than the defined limit of statistics in your title (256 - https://playfab.com/limits/). In point of fact, you've hit the hard limit for the number of allowable stats for a title, which is why attempts to add stats are returning the error in your screenshot: "The maximum number of unique statistics names has been reached for this title."

As we don't provide a DeleteStatistics Admin API call yet (it's on our backlog, but is not scheduled currently), I would have to recommend moving to a new Title ID for your development work, and being careful to create only the statistics you actually need for your shipping title. If you do need more than 256, please do let us know so that we can coordinate on getting you a custom agreement that provides for the higher number of statistics, along with the associated cost for that.

10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.