Hi,
when editing a UGC item in the Game Manager under Economy > Catalog (V2) > UGC the creator entity always changes to the title.
Trying to call with the old author Catalog/UpdateDraftItem results in an error saying An item with the same ID already exists. Making the exact same request again changes the error message to: The item could not be found. Is there any way to fix the item owners without recreating the item?
This sounds like a bug. I'll take a look.
We found the issue. The fix should roll out to production by next week. Thanks for reporting it.
Thanks for the quick response! Will both issues be fixed, so we can change the creators back to the original creators?
You can definitely change creators using the API/Postman. I'm not 100% sure whether it will work in Game Manager.
Sadly the same error persists when trying to change the creator entities back to their original author. Trying to call with the old author Catalog/UpdateDraftItem results in an error saying An item with the same ID already exists. Making the exact same request again changes the error message to: The item could not be found.
I don't actually think the fix has been deployed yet. I suspect it will in the next few days, though.
I'll follow up on the series of API calls. Can you get into the failure state making only API calls (without involving Game Manager)?
No, I wasn't able to create this error state without the Game Manager.
The problem still persists is there anything we could could as these UGC submissions had many upvotes.
I'm sorry that we didn't get it fixed. I'll get someone to take a second look. You should be able to switch any item from one Creator to another, so we'll test that the repair scenario works as well.
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