question

Oliver Schöckl avatar image
Oliver Schöckl asked

750h free tier compute hours are gone from 10 Min Failured build

Hi there,

as i don't find any mail address and the discord told me i should contact the support i'm writing here.

I just uploaded 2 build for like 10 minutes both where wrong configs and failed to start, but now all my free content is gone.

Can someone check if this is normal?

Thanks and best regards.

multiplayer
5 comments
10 |1200
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Gosen Gao avatar image Gosen Gao commented ·

May I know your Title Id?

1 Like 1 ·
Oliver Schöckl avatar image Oliver Schöckl Gosen Gao commented ·

sure thing! Here is my titleID 2BD08.

Let me know if i did something wrong, it's my first time with playfab.

Thanks!

0 Likes 0 ·
Gosen Gao avatar image Gosen Gao Oliver Schöckl commented ·

Can you share us a link to your Billing Summary page?

0 Likes 0 ·
Oliver Schöckl avatar image Oliver Schöckl commented ·

Sure, should I just paste the link here from my billing summary?

0 Likes 0 ·
Gosen Gao avatar image Gosen Gao Oliver Schöckl commented ·

Sorry for the late reply. Yes, please paste that link here, so we can have a look.

0 Likes 0 ·

0 Answers

·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.