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subhamb avatar image
subhamb asked

"/Authentication/GetEntityToken: Unable to complete SSL connection\n" error showing up when I try to call the "PlayFabAuthenticationAPI.GetEntityToken" API in the server build when server becomes active.

We have one requirement in which we are planning to use Playfab's matchmaking with Playfab's Multiplayer servers. We have implemented the matchmaking with the queues setup and it's working correctly. There is one requirement which playfab's matchmaking queues are unable to provide which is to allow minimum one player to enter the match. There is a hard coded size of 2 minimum players for the match. So, we have found one workaround for this which is if match is not found for a player in 5 seconds then we are calling "RequestMultiplayer" API to fetch the available server details and we are able to connect that player to that server. So that player can join the game without waiting for other players. We are creating server backfill ticket with the help of "CreateServerBackfillTicket" API. We are calling this API when server becomes active and we are calling this API from server. Reason for this is to create ticket so that other players can join this ongoing game but we are getting an error while we are calling the "PlayFabAuthenticationAPI.GetEntityToken" API in the server which is required to call the "CreateServerBackfillTicket" API.

The error is "/Authentication/GetEntityToken: Unable to complete SSL connection\n".

I have attached screenshots of the server logs and unity C# code respectively. Looking forward to some guidance.serverlogs.pngunityscript-1.png

multiplayerMatchmaking
serverlogs.png (209.1 KiB)
unityscript-1.png (86.0 KiB)
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Gosen Gao avatar image
Gosen Gao answered
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