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Anthony Demanuele avatar image
Anthony Demanuele asked

No callbacks intermittently on Unity Client API

Hey,

We've been using Playfab for a few years now and we've been seeing this issue on and off for the last few years where we call a client API such as 'GetSharedGroupData' or 'UpdateSharedGroupData' but never receive a callback (success or fail). It doesn't happen often but it's not a rare case either - we are estimating around 1 in 350 calls get 'lost' this way (this is rough but we compared data from 2 players who had the issue in the last 24 hours).

In some of these cases, players can easily click again to resolve it without repercussion but in other cases, this means loss of data which is quite critical. Is anyone having the same issue and is there any way around this?

Thank you!

apisunity3dunrealShared Group Data
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Xiao Zha avatar image
Xiao Zha answered

Which version of PlayFab Unity SDK are you using? You may try updating the SDK to the latest version and see if the problem persists.

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Anthony Demanuele avatar image
Anthony Demanuele answered

Thanks @Xiao Zha. We are using "2.109.210521". Will update and try again.

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