Total players not correct after deleting players

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Lorenzo L asked Oct 17, '22

Total players not correct after deleting players

Hi all,

I have a problem, not sure if it is an intended behaviour.

For GDPR reasons, I want to delete all the players that have not being active for more than 3 months.

Now, after deleting 12K in the first run, the player count does not update.

N.B.

Both the counters in the images below are now updated.

schermata-2022-10-17-alle-143751.png(365.3 kB)

Account Management

schermata-2022-10-17-alle-143751.png (356.7 KiB)

schermata-2022-10-17-alle-143659.png (52.7 KiB)

10 |1200

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Answer 1 · 2022-10-18T07:37:38Z

Gosen Gao answered Oct 18, '22

Sorry for the confusion, please note that there will be some delay in total player updates after players are deleted.

2

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Lorenzo L commented · Oct 18, 2022 at 06:06 PM

After more than 48h hours they are still not updated, is that normal?

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Gosen Gao Lorenzo L commented · Oct 19, 2022 at 05:20 AM

Since player accounts are queued for deletion. Depending on the load of the queue, it may take several days to complete. So total player updates may also be delayed for several days.

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