I'm confused about how matching queues work, like:
1. If multiple rules are configured, do multiple rules need to be satisfied at the same time, and how does the weight work?
2. The description of each matching rule seems confusing, such as
- Team ticket size similarity rule: Does it mean that only matching ticket sizes are equal?
- Team difference rule: What is the difference quantity? Is the size of the list difference set aggregated for the specified field in different teams?
,I'm confused about how matching queues work, like:
1. If multiple rules are configured, do multiple rules need to be satisfied at the same time, and how does the weight work?
2. The description of each matching rule seems confusing, such as
- Team ticket size similarity rule: Does it mean that only matching ticket sizes are equal?
- Team difference rule: What is the difference quantity? Is the size of the list difference set aggregated for the specified field in different teams?