question

Evgeniy avatar image
Evgeniy asked

Leaderboards are broken again

All my games are broken for 6 hours or more due to internal server errors at Object.server_request (Script:162:24) at Object.server.GetLeaderboardAroundUser (Script:534:81) Please fix this as soon as possible!!!!

!!!

And I urge playfab to make compensations for everyone who has a problem! Since the problem is repeated from month to month and it seems playfab is not going to solve it. We are suffering huge losses (thousands of lost players! thousands of dollars!)

1 comment
10 |1200
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Evgeniy avatar image Evgeniy commented ·

This affected ALL of our products. For an example, D984B, C5784, ....

0 Likes 0 ·
снимок-экрана-2022-08-09-в-083033.png (106.0 KiB)

1 Answer

·
Made Wang avatar image
Made Wang answered

Sorry for the inconvenience. Referring to Errors & high latency for some Leaderboard API calls, there was an incident that caused the Leaderboard API errors and delays, which should have been resolved by now. Please do some testing and if the problem persists please feel free to let us know.

10 |1200
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.