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Question by Kosar · Jul 24 at 05:14 PM · CloudScriptPlayStreamscheduled tasks

Need assistance with Unbanning players

As per the title, I really need help with unbanning my currently banned players. In a certain country, I have an issue where an IP is basically assigned to multiple users by most of their ISPs. Now there are players who are downloading my game for the first time and they are reporting that they are banned.

Therefore, I would really appreciate it if someone could assist me and inform me how I can unban all players with an active ban please.

Is there any one of the dashboard to achieve such thing or maybe through cloudscript?

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avatar image Kosar · Jul 24 at 05:37 PM 0
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I also have this piece if code on cloudscript and used it on a scheduled task but it didnt seem to make revoke bans for anyone

handlers.UnBanAllNew = function (args, context){
    
    server.RevokeAllBansForUser({PlayFabId: currentPlayerId});
    
}

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Answer by Xiao Zha · Jul 25 at 10:09 AM

I run the scheduled task with your code, it works fine. Can you provide a screenshot of your scheduled task settings for us to investigate further.

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