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Question by Andrew W · Jul 14 at 04:23 AM · Custom Game Serversmultiplayer

Unable to access Archived Servers for some builds

For some of our builds we're getting an error when trying to access the Archived Servers.

This javascript error is in the console for the pages that fail to load:

vendors~main.bundle.min.js:437 TypeError: Cannot read properties of undefined (reading 'slice') at Object.onRender (main.bundle.min.js:1:1428362) at n.value (main.bundle.min.js:1:1927255) at Fa (vendors~main.bundle.min.js:437:69877) at ja (vendors~main.bundle.min.js:437:69672) at gs (vendors~main.bundle.min.js:437:105471) at cl (vendors~main.bundle.min.js:437:96718) at sl (vendors~main.bundle.min.js:437:96643) at Qs (vendors~main.bundle.min.js:437:93673) at vendors~main.bundle.min.js:437:45315 at t.unstable_runWithPriority (vendors~main.bundle.min.js:445:3844)

,

For some of our builds we're getting an error when trying to access the Archived Servers.

This javascript error is in the console for the pages that fail to load:

vendors~main.bundle.min.js:437 TypeError: Cannot read properties of undefined (reading 'slice') at Object.onRender (main.bundle.min.js:1:1428362) at n.value (main.bundle.min.js:1:1927255) at Fa (vendors~main.bundle.min.js:437:69877) at ja (vendors~main.bundle.min.js:437:69672) at gs (vendors~main.bundle.min.js:437:105471) at cl (vendors~main.bundle.min.js:437:96718) at sl (vendors~main.bundle.min.js:437:96643) at Qs (vendors~main.bundle.min.js:437:93673) at vendors~main.bundle.min.js:437:45315 at t.unstable_runWithPriority (vendors~main.bundle.min.js:445:3844)

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avatar image Rick Chen ♦ · Jul 14 at 09:59 AM 0
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I cannot reproduce this issue, and there is no relevant incident. Could you please provide your title id for us to check? And which build was having this issue?

avatar image Andrew W Rick Chen ♦ · Jul 15 at 12:10 AM 0
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Thanks for helping look into this, here is the info you requested:

TitleID: 6A8B Build ID: 5b873e97-b9df-4f9b-8565-a4eb35c4039b

avatar image Rick Chen ♦ Andrew W · Jul 15 at 01:34 AM 0
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I cannot find the such build in that title, are you sure that is your title id?

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Answer by Rick Chen · Jul 16 at 07:38 AM

This issue has been reported to the engineering team. I will let you know if there is any update to the issue. Your patience is appreciated.

Update: this issue has been fixed by our engineering team. Please retry opening the Archive server page.

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avatar image Dimitris Gkanatsios · Jul 17 at 08:36 AM 0
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In the meantime, you can grab the archived logs using Postman and/or calling PlayFab API. Apologies for the inconvenience!

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Answer by dev-9 · Jul 15 at 11:22 PM

I have same problem

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Answer by starkgaminginc · Jul 16 at 07:19 AM

Same here! For me on the dashboard when click on the build ID, going to the servers tab, than clicking on archived servers the page pauses for a moment than goes all white.

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