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Passion Ding avatar image
Passion Ding asked

PS5 hang and then crash on PlayFab login (UE4)

Hi, I'm using UE 4.27, PlayFab plugin 1.83.220502 and I managed to package for PS5. As soon as I call the PlayFab login blueprint, the game will crash, it will not crash if I remove the login blueprint. It's also working fine on PS4, PlayFab login works properly, the crash will only happen on PS5. Can anyone help please?


This could be the problem looking at the log but I'm not sure how to fix it:
[2022.07.01-09.31.12:614][ 0]LogStreaming: Error: Couldn't find file for package /Script/PlayFab requested by async loading code. NameToLoad: /Script/PlayFab [2022.07.01-09.31.12:614][ 0]LogStreaming: Error: Found 1 dependent packages...

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Gosen Gao avatar image
Gosen Gao answered

Any questions on NDA products(PS5) cannot be discussed on public forums. Please submit a support ticket, so we can connect you with an NDA agent who can help you with your question.

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