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therealjoeyj avatar image
therealjoeyj asked

Missing Player Events

We frequently notice missing client telemetry in our Log Analytics Workspace hosted by PlayFab. Any potential reasons why this might be the case?

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Rick Chen avatar image
Rick Chen answered

Normally, if the APIs are called successfully, the events should be generated. Can you reproduce this issue? If so, could you provide a detail reproducing steps of this issue for us to troubleshoot?

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Seth Du avatar image Seth Du ♦ commented ·
@therealjoeyj

Please also navigate to [Game Manager] -> [Data] -> [Manage Event(Preview)] to check if sampling is enbaled.

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therealjoeyj avatar image therealjoeyj Seth Du ♦ commented ·

I do not have sampling enabled and now I'm not seeing any events in the last 1.5 hours:

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Seth Du avatar image Seth Du ♦ therealjoeyj commented ·

What's your title ID? I will look into it.

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