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therealjoeyj avatar image
therealjoeyj asked

Group/ListMembership 500s

We see these failures in our logs. What would be a reasonable retry policy here? Waiting up to 30 seconds for a 500 causes downstream perf issues for our game. What sort of reliability should we expect with the API?

Failed API calls below:

TimeGenerated	Target	DependencyType	Name	Data	Success	ResultCode	DurationMs
2022-05-26 18:02:23.7220000	xxxxx.playfabapi.com	HTTP	/Group/ListMembership	https://xxxxx.playfabapi.com/Group/ListMembership?sdk=CSharpSDK-1.108.220118	0	500	29710.1215
2022-05-26 18:03:54.5850000	xxxxx.playfabapi.com	HTTP	/Group/ListMembership	https://xxxxx.playfabapi.com/Group/ListMembership?sdk=CSharpSDK-1.108.220118	0	500	15020.9556
2022-05-26 18:03:58.2490000	xxxxx.playfabapi.com	HTTP	/Group/ListMembership	https://xxxxx.playfabapi.com/Group/ListMembership?sdk=CSharpSDK-1.108.220118	0	500	4591.0377
2022-05-26 18:04:54.4990000	xxxxx.playfabapi.com	HTTP	/Group/ListMembership	https://xxxxx.playfabapi.com/Group/ListMembership?sdk=CSharpSDK-1.108.220118	0	500	1524.0929
2022-05-26 18:05:02.8710000	xxxxx.playfabapi.com	HTTP	/Group/ListMembership	https://xxxxx.playfabapi.com/Group/ListMembership?sdk=CSharpSDK-1.108.220118	0	500	21056.0445
2022-05-26 18:05:08.8230000	xxxxx.playfabapi.com	HTTP	/Group/ListMembership	https://xxxxx.playfabapi.com/Group/ListMembership?sdk=CSharpSDK-1.108.220118	0	500	8743.5179
10 |1200
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Made Wang avatar image
Made Wang answered

Code 500 means that this is an internal error, if you encounter this problem repeatedly, it is not recommended to continue to retry, refer to HTTP response status codes - PlayFab | Microsoft Docs. Can you provide your Title Id and steps or code snippets that reproduce the issue so that we can troubleshoot? And is there any specific error message returned? Regarding reliability, you can follow our status page.

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