question

Benjamin Golinvaux avatar image
Benjamin Golinvaux asked

Event S3 Export not working (in live mode)

Hello

I created an event export to an S3 bucket more than 24 hours ago.

It still says pending

Is there something else I need to do? TitleID is A143C

Thanks in advance!

analytics
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
Gosen Gao avatar image
Gosen Gao answered

Do you have access to the support ticket? If you have, please follow this document to open a support ticket: SUPPORT TICKET SUBMISSION.

1 comment
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Benjamin Golinvaux avatar image Benjamin Golinvaux commented ·

Thanks for your reply!

I can see this morning that the export has been successfully made. It probably required more than 24 hours for the initial run.

Maybe clarifying this when creating an event export would be better.

0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.