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Henry Tian avatar image
Henry Tian asked

Scheduled task on run on player segment occasionally not working, even on testing Environment(always succeeded but shows 0 affected user)

We set two tasks for sending notification to all player registered for push notification. The task itself works well most the time(2/3), but failed to work on players randomly, even on dev environment with very small amount of testers. It feels like this is out of our control. Is this a known issue? Does anyone have a work around? Thanks for any suggestions.

scheduled tasks
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Made Wang avatar image Made Wang commented ·

We are trying to reproduce this issue.

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Made Wang avatar image Made Wang commented ·

Could you provide your Title Id?

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Henry Tian avatar image Henry Tian commented ·

sure, the title ID is 9C14B

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Henry Tian avatar image Henry Tian commented ·

Not sure what has happened, we have changed nothing, but it is definitely improved since yesterday, not seeing any lost so far.

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1 Answer

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Made Wang avatar image
Made Wang answered

UPDATE: This issue has been resolved, please feel free to let us know if there are any issues.

We have reported this issue to the development team and I will keep you informed if there are any updates.

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Henry Tian avatar image Henry Tian commented ·

Yeah sure, it's 9C14B.

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