question

brunobacelar avatar image
brunobacelar asked

api /Server/GetTitleInternalData returning timeout

Hi, I'm getting a lot of timeouts when making requests to GetInternalTitleData. It's not only me but players too.

game id: B83D6

apis
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Gosen Gao avatar image
Gosen Gao answered

I notice recently there is an internal discussion about title internal data timeout. However, according to the latest update, this issue should be resolved. I suggest you observe this issue for 1-2 days and let me know if this issue still persists.

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Gosen Gao avatar image
Gosen Gao answered

May we know the detailed error message? Would you please try to call this API from postman to see if it can be reproduced?

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brunobacelar avatar image
brunobacelar answered

Hi. Trying in a player through playfab portal:


"Error": {

        "Error": "InternalServerError",
        "Message": "InternalServerError",
        "StackTrace": "Error\n    at Object.server_request (Script:162:24)\n    at Object.server.GetTitleInternalData (Script:557:77)\n    at Function.getInternalTitleData (B83D6-main.js:4152:23)\n    at StaticDataService.getRegularStaticData (B83D6-main.js:4124:41)\n    at new StaticDataService (B83D6-main.js:3787:31)\n    at new PlayerController (B83D6-main.js:249:34)\n    at LoginOrCreateDefaultUserData (B83D6-main.js:881:30)\n    at Object.invokeFunction (Script:117:33)" 

}

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brunobacelar avatar image
brunobacelar answered

@Gosen Gao
"Level": "Error",

            "Message": "PlayFab API request failure",
            "Data": {
                "api": "/Server/GetTitleInternalData",
                "request": {
                    "Keys": [
                        "Clubs_1.0.7",
                        "Cosmetics_1.0.7",
                        "GlobalConfigs_1.0.7",
                        "Themes_1.0.7",
                        "LevelProgression_1.0.7",
                        "NamePool_1.0.7",
                        "LootBoxes_1.0.7",
                        "DailyQuestPool_1.0.7",
                        "FtueDailyQuestPool_1.0.7",
                        "BattleRewards_1.0.7",
                        "Containers_1.0.7",
                        "Bundles_1.0.7",
                        "DailyRewards_1.0.7",
                        "DropTables_1.0.7",
                        "DuplicatesConversionTable_1.0.7",
                        "GameStore_1.0.7",
                        "GameStoreConfiguration_1.0.7",
                        "InvalidNamePool",
                        "InvalidNamePoolEng",
                        "ChestPercentage_1.0.7",
                        "VideoAdRewards_1.0.7",
                        "GhostsDifficulty_1.0.7",
                        "GlobalRankRewards_1.0.7",
                        "ThemeRankRewards_1.0.7",
                        "CountryRankRewards_1.0.7",
                        "DailyDealsPrice_1.0.7"
                    ]
                },
                "error": "Timeout"
            }
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brunobacelar avatar image
brunobacelar answered

A simple request for 1 key in get internal data is tooking more than 5s... why?

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