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Benjamin Golinvaux avatar image
Benjamin Golinvaux asked

Party chat : troubleshooting quality issues (noise, echo)

Hello

We are using PlayFab Party (Windows 10 x64) and have some transient issues with strong background noise + echo in some chat sessions. We haven't ruled out OS/hardware issues completely, but we would like to know :

1) is it possible to configure the bitrate/compression of the audio ?
2) are there some automatic noise/echo cancellation algorithms, pluggable on the streams, planned for a future update? A bit like the options that Discord supplies: gating, noise removal, auto-gain...

(regarding echo, the LocalChatControl own output is set to 0 to prevent hearing oneself)

Any tips and tricks to troubleshoot audio quality are welcome.

Thanks in advance!


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Made Wang avatar image
Made Wang answered

1)PlayFab Party does not currently provide such an API.

2)For technical details, if you are in a Standard or more exclusive plan, please submit a support ticket for more support. You can also post a feature request for a feature you want.

Also, audio quality is often tied to network quality, refer to PlayFab Party QoS measurements - PlayFab | Microsoft Docs to achieve low latency communication.

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