question

JJ avatar image
JJ asked

Reuse a deleted player account or delete master acount

Is there a way to:


1) delete master player accounts that no longer have any title accounts? ie: if we deleted the title account and now want to delete the master account (without knowing the playfab id)

2) reuse a master player account to create a new title account? is: if a title account was deleted and the player wants to create a new account in our game but they don't know the password of their old account?

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1 Answer

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Made Wang avatar image
Made Wang answered

1.If you know the password, custom ID, device ID or other linked account, then you can log in again and call DeleteMasterPlayer Account to delete the master Player Account.

2.If you still know the device ID, custom ID, or other linked account, you can log in again and a new Title Player Account will be generated.

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JJ avatar image JJ commented ·

Thank you for the reply.

1. What if we no longer know any of these details?

1b. If we could figure out any of those details, how can we call DeleteMasterPlayer? I was under the impression we cannot make calls to Admin API from the client or from the cloud code on Playfab.

2. So just to confirm, if the player does not know their password anymore, when they try to register an account again, will it just set their new title account to the new password they set during registration?

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Made Wang avatar image Made Wang JJ commented ·

1. Currently, there are two ways to delete the master Player Account, 1) manually delete in Game Manager, 2) call DeleteMasterPlayerAccount to delete. If you delete the TitlePlayerAccount, the corresponding account cannot be searched in GameManager. If you no longer know the above information, it means that the MasterPlayerAccount cannot be logged in again, and it cannot appear in Game Manager again. Also, if you don't know the PlayFabId, then you can't call DeleteMasterPlayerAccount.

1b. You can call the Admin api on Azure Function Cloud Script, or call it on your own server.

2. To clarify, the information required to log in is associated with the MasterPlayerAccount. If you just delete the TitlePlayerAccount and still use the original username or email to register, the registration will not succeed and the registration cannot be used to set a new password.

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