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Question by Marlon Dimaunahan · Jan 13 at 01:47 AM ·

Billing Bugs. you stop Sending us Daily usage from Nov 4 2021 onward. Also you cant send us how did you get our monthly bill of 21usd and 71usd base in daily usage. you just do magic in computing it

Billing Bugs. you stop Sending us Daily usage from Nov 4 2021 onward. Also you cant send us how did you get our monthly bill of 21usd and 71usd base in daily usage. you just do magic in computing it

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Answer by Jay Zuo · Jan 13 at 02:38 AM

Please understand that the daily report is sent for your reference as part of LiveOps. It's not for billing reference.

To check the billing details, please refer to your title's Billing Summary. According to your previous thread, you got charged for Multiplayer Servers (MPS) hosting hours as you've run out the 750 free Dasv4 core hours.

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Answer by Marlon Dimaunahan · Jan 13 at 07:14 AM

yup. we need computation how does it accumolate into 21usd and 71usd. can you clearlly explain that.

how much was our daily usage? minus the 750hours/month. because as we total it . 750hrs/ 24hrs per day = 31.25 days. how does it happen that your charge us. we didnt even use that.

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avatar image Gosen Gao · Jan 14 at 06:00 AM 0
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As Billing for PlayFab Multiplayer Servers 2.0 mentioned, the amount of free evaluation capacity provided per month is based on your PlayFab billing mode and is also calculated based on core hours. This means that if you use a **single core ** Av2 series VM (like A1v2), you have 750 free hours. But if you use a **dual core ** Av2 series VM (like A2v2), you have 375 free hours instead — 750 divided by 2 equals 375. If you have more than one VM, this time will be reduced exponentially.

avatar image Marlon Dimaunahan Gosen Gao · Jan 14 at 02:13 PM 0
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can you give us exact computation of that from daily usage and not just the monthly usage? thanks in advance.

avatar image Jay Zuo ♦ Marlon Dimaunahan · Jan 18 at 03:25 AM 0
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The running hours are added when your VM is shut down. You can go to your Data Explorer and search for "vm_unassignment_started" event to know when your VM is shut down and how long it runs.

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Answer by Marlon Dimaunahan · Jan 14 at 02:13 PM

can you give us exact computation of that from daily usage and not just the monthly usage? thanks in advance.

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