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JJ avatar image
JJ asked

SSL connection errors started showing up recently

Hello, over the past few days we've started to see a lot of SSL connection errors. This is happening in Unity as well as Android/IOS builds and across different countries.

/Client/GetAccountInfo: Unable to complete SSL connection

is this something on the Playfab side or can this be caused by our code somehow?

Thanks!

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Made Wang avatar image Made Wang commented ·

Is this an accidental problem or a reproducible problem?

If you can reproduce it, you can refer to Unable to connect to playfab error: "Unable to complete SSL connection" - Playfab Community to try to troubleshoot.

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JJ avatar image JJ Made Wang commented ·

It seems to happen randomly, and it's not related to any one geographical location or devices.

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Made Wang avatar image
Made Wang answered

Refer to PlayFab Error /Match/GetMatch:Empty - Playfab Community, and PlayFab Status - Outage Across Multiple Services. It may be caused by the fluctuation of PlayFabServices in the last two days.

It should be okay now, you can continue to pay attention to seeing if this problem will occur again.

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