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Question by CapPlay · Nov 19, 2021 at 01:41 AM · Account Management

How create a segment filter players who has email?

I want to create a segment to filter players who have linked with email. But the segments do not work.

* The Player has added a contact email.

* The Player has added Player username and email:

But the Player can't trigger segments with filter by the player who has email.

segments.png (57.7 kB)
trigger-segments.png (62.9 kB)
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CapPlay

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Answer by Gosen Gao · Nov 19, 2021 at 07:40 AM

After doing some research, we found that players who add the PlayFab login email via Game Manager or AddUsernamePassword won’t be counted as “Linked user account (with email) to PlayFab”. You may need to check the events to see if this player added the email via the method I’ve mentioned above.

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avatar image CapPlay · Nov 24, 2021 at 02:07 AM 0
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Is there any other way to find that players who "Linked user account (with email) to PlayFab?

avatar image Gosen Gao CapPlay · Nov 25, 2021 at 08:05 AM 0
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For now, PlayFab doesn't have other features to find all players who "Linked user account (with email) to PlayFab". If the current behavior does not meet your requirements. Please feel free to post a feature request on the forum.

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Answer by daniel-8 · Nov 30, 2021 at 07:10 PM

Hi,

We really need that feature... It's such a crucial and important feature since it would allow you to see all the players that actually took the time to register for your game using their email.

It's like the no.1 thing I want to do with segments.

In the meantime, @Gosen Gao is it possible to get that list of players who have a Playfab account with an email by any other means than segment? Like doing an API query for all the player and searching through the result manually?

Thank you

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Joseph Hernandez

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Answer by daniel-8 · Nov 30, 2021 at 07:14 PM

I added a feature request :

https://community.playfab.com/idea/58178/segment-filter-players-who-has-email.html

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