Multiple contact emails?

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Martin Brandel asked Nov 12, '21

Multiple contact emails?

The PlayerProfile.ContactEmailAddresses is a list, which made me assume you could add multiple contact email addresses for one account. However, this does not seem to be mentioned in the docs, the "AddOrUpdateContactEmail" api has no option on whether you are adding a new one or overwriting a previous one, and seems to imply that it could replace an active email.

So how do contact emails work? Why do I get a list if I cannot have multiple? If I can have multiple how do I add one one without replacing the existing emails?

Thanks.

Player Data Account Management

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Answer 1 · 2021-11-15T09:17:16Z

Rick Chen answered Nov 15, '21

The AddOrUpdateContactEmail API adds a contact email to the player's profile. If the player's profile already contains a contact email, it will update the contact email to the email address specified. The current behaviour is by design, player cannot add multiple contact emails. If there is any business impact caused by this data structure, you can let us know.

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Martin Brandel commented · Nov 15, 2021 at 06:02 PM

1. Can the primary account email and contact email be different?

2. If so how can we check if the primary account email is verified (does it show up in the contact email list returned by PlayerProfile)?

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Rick Chen ♦ Martin Brandel commented · Nov 16, 2021 at 09:24 AM

By “the primary account email”, do you mean the login email? If so,

>>Can the primary account email and contact email be different?

The login email is used to login the PlayFab account and receive the account recovery email, while the contact email is used to receive message from your title, thus they are different.

>>If so how can we check if the primary account email is verified?

The login email cannot be verified. The users can put any email as the login email. You can either allow users to register with any email or disable the relevant APIs such that no user is able to register account with email. However, you can let the users know that they may not be able to receive the account recovery email if they were using a fake email address as the login email.

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