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EON Publishers asked

Unreal Engine Unable to connect

Two days back it worked fine. But when I opened my project and tried to login with credentials I am unable to login in Unreal Engine Editor


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JayZuo avatar image
JayZuo answered

According to the error message "Couldn’t resolve host name", this more like a networking issue. There is nothing we can do. We'd suggest you test with another network to see if it works. Also, you can try with some other tools like Postman to see if this is an issue with the libcurl used by Unreal Engine.

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Gosen Gao avatar image
Gosen Gao answered

Are you using API LoginWithEmailAddress? Could you please print out response of this API in the console to get the error message? That should help us locate the issue.

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EON Publishers avatar image
EON Publishers answered

Yes I am trying with LoginWithEmailAddress. And error message is - Unable to contact server|

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EON Publishers avatar image
EON Publishers answered

Yes I am logging with email address. Error message is Unable to contact server

and log is

LogHttp: Warning: 000002087418C800: invalid HTTP response code received. URL: https:// MYPLAYFABID.playfabapi.com/Client/LoginWithEmailAddress?sdk=UE4MKPL-1.62.210820, HTTP code: 0, content length: 0, actual payload size: 0
LogHttp: Warning: 000002087418C800: request failed, libcurl error: 6 (Couldn’t resolve host name)
LogHttp: Warning: 000002087418C800: libcurl info message cache 0 (Could not resolve host: MYPLAYFABID.playfabapi.com)
LogHttp: Warning: 000002087418C800: libcurl info message cache 1 (Closing connection 59)
LogPlayFab: Error: Request failed: https:// MYPLAYFABID.playfabapi.com/Client/LoginWithEmailAddress?sdk=UE4MKPL-1.62.210820
LogBlueprintUserMessages: [FAnDGameInstance_C_9] Unable to contact server|
LogUObjectBase: Error: ‘this’ pointer is invalid.
LogUObjectGlobals: PersistentFrame: Addr=0x00000207ef49e040, Size=5400

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Gosen Gao avatar image Gosen Gao commented ·

I’ve found a relevant issue, please refer to Unable to connect to Server (UE4) - Playfab Community.

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