LoginWithCustomIDResult returning "Request Timeout or null response"

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zachar asked Oct 28, '21

LoginWithCustomIDResult returning "Request Timeout or null response"

HI!

I have a problem with LoginWithCustomIDResult as it is still returning "Request Timeout or null response". Unfortunately I believe it's still not well documented. Can someone help me and tell what I am missing? Here is the code below:

PlayFabClientAPI = IPlayFabModuleInterface::Get().GetClientAPI();
if (PlayFabClientAPI.IsValid())
{	
	PlayFab::ClientModels::FLoginWithCustomIDRequest request;
	request.CreateAccount = true;	
	request.TitleId = TEXT("82FFB");
	request.CustomId = UserId.ToString();		
	bool bResult = PlayFabClientAPI->LoginWithCustomID(request);
}

Thanks in advance for any help.

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Answer 1 · 2021-10-29T07:12:31Z

Seth Du answered Oct 29, '21

It seems to be local ISP or your network environment. You may use tools like Fiddler to capture packets for analysis or simply call login API in Postman (REST) SDK - PlayFab | Microsoft Docs to see if this issue can be reproduced.

1

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zachar commented · Nov 17, 2021 at 09:59 PM

Thank you for your answer.
Unfortunately it's not clear how to use POstMan with LoginWithCustomID.
I was able to get EntityToken with PostMan but no luck with LoginWithCustomID.
When in Body tab I choose 'raw' and fill the request fields like this:

{
"CustomId":"MyCustomID",
"CreateAccount":true,
"TitleId":"82FFB"
}

I get error message "Request HTTP header: \"Content-Type: text/plain\" does not match required value: application/json". But I don't know how to send this request with Postman otherwise. I would appreciate any description how to do that for this request

0 ·

Answer 2 · 2021-11-18T01:47:29Z

zachar answered Nov 18, '21

Thank you for your answer.
Unfortunately it's not clear how to use it with LoginWithCustomID.
I was able to get EntityToken with PostMan but no luck with LoginWithCustomID.
When in Body tab I use raw and fill request fields like this:

{
  "CustomId": "MyCustomID",
  "CreateAccount": true,
  "TitleId": "82FFB"
}

I get error message "Request HTTP header: \"Content-Type: text/plain\" does not match required value: application/json". But I don't know how to send this request with Postman otherwise. I would appreciate any description how to do that for this request

3

10 |1200

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Seth Du ♦ commented · Nov 18, 2021 at 03:22 AM

The error message is straightforward, besides of HTTP body, you need to configure the HTTP header. We have a Postman collection, please find it on Quickstart PlayFab REST API collection for Postman - PlayFab | Microsoft Docs.

0 ·

Brian Jordan Seth Du ♦ commented · Feb 14, 2022 at 01:18 AM

I get the same error with the latest Postman v2 collection. It appears the headers section is empty on e.g. GetEntityToken's entry - possibly an encoding issue with the template?

0 ·

Seth Du ♦ Brian Jordan commented · Feb 14, 2022 at 05:55 AM

It is an issue that has been reported recently. As a workaround, would you try to manually convert the v1 collection then import?

0 ·

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LoginWithCustomIDResult returning "Request Timeout or null response"

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