question

Hello @SethDu. We have entered our credit card information and hit the "Enable Party" button. The issue persists.

The issue does not occur if we point our demo to use our full game playfab configuration. However, we don't believe that this is a safe thing for us to do, as the demo will be going live months before the full game.

Can you please advise what else might be causing these errors? Please note that we are under a time pressure for this, as we are required to submit this demo to certification next week and have not been able to connect players to test multiplayer. If we cannot resolve this issue by Monday we will be required to disable multiplayer in our demo.

Hi @SethDu. Yes the issue is still happening as I described. It seems like we are in opposite time zones (as I'm only getting one response per day) so in the interest of trying to save time resolving this issue, I'm going to give you as much info as I can here now.

In our demo Playfab setup (ID = 3ECEC) new parties are being created (visible in the online portal) but Network creation always fails.

In our full game setup, with our main game ID, we get the following output when creating a network:

CreateLocalUser with entityId DA301BF7B7A94909

RegionsChanged

CreateNewNetworkCompleted: SUCCESS

CreateNewNetworkCompleted: EntityId: DA301BF7B7A94909

ConnectToNetworkCompleted: SUCCESS

NetworkConfigurationMadeAvailable

InvitationCreated

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With our demo ID, we get the following output (which I previously shared):

CreateLocalUser with entityId 4CD97F57221FB924

RegionsChanged

Error: ( SystemOnlineSessionXBOne::DoPumpPlayFab ) CreateNewNetworkCompleted: FAIL: The title has not been configured properly in the Party portal

Error: ( SystemOnlineSessionXBOne::DoPumpPlayFab ) ErrorDetail: this title is not enabled for PlayFab Party use. Check the PlayFab game manager portal

---

The error structure we get says the title isn't enabled for party:

result 0x000001f187d95c00

+ Party::PartyStateChange {stateChangeType=CreateNewNetworkCompleted (2) } Party::PartyStateChange result TitleNotEnabledForParty (8) Party::PartyStateChangeResult errorDetail 4230 unsigned int localUser 0x1598e3dccad784a4 {...} Party::PartyLocalUser *

+ networkConfiguration {maxUserCount=8 maxDeviceCount=8 maxUsersPerDeviceCount=1 ...} Party::PartyNetworkConfiguration regionCount 0 unsigned int

+ regions 0x000001f187deb250 {regionName=0x000001f187deb250 "7ce3faba-be7c-49f7-9... roundTripLatencyInMilliseconds=...} const Party::PartyRegion * asyncIdentifier 0x0000000000000000 void *

+ networkDescriptor {networkIdentifier=0x000001f187d95c48 "de4ddd7a-3642-40ca-915d-4fe99cc63983" regionName=0x000001f187d95c6d "" ...} Party::PartyNetworkDescriptor

+ appliedInitialInvitationIdentifier 0x000001f187deb250 "7ce3faba-be7c-49f7-9989-f1780041d6c2" const char *

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The config set to CreateNewNetwork is just plain vanilla:

cfg.maxDeviceCount = 8;

cfg.maxDevicesPerUserCount = 1;

cfg.maxEndpointsPerDeviceCount = 1;

cfg.maxUserCount = 8;

cfg.maxUsersPerDeviceCount = 1;

cfg.directPeerConnectivityOptions = Party::PartyDirectPeerConnectivityOptions::None;

---

It seems like with the new id:

1) We can login

2) We can create a party (according to the online tool - as you noted)

3) We cannot complete connection to the party.

So it seems that there's something in the config that isn't set up properly. But as far as we can tell, the setup seems the same as our working "full game" playfab setup, and since we can actually connect the demo to the full version playfab setup (and it works) we believe there must be an issue with the demo playfab setup.

I'll also note that all of this is happening using only Xbox live accounts on Xbox.

As I mentioned in my last message, if this is not fixed by Monday we're going to need to strip networking support out of our demo. This would be really bad for the project, as multiplayer is an important component, so I really hope that we can get this resolved before then. If there's anything you can do to escalate the issue on your end, that would be appreciated.