I want my support team to get an email when a player is reported as abusive.
It seems to me this should be a simple PlayFab configuration option, which it isn't, but I saw that it should at least be possible to manually configure a combination of the SMTP Add-on, an automation rule, and an email template to accomplish this task.
I configured a 3rd party SMTP service and the SMTP add-on and created a rule to handle the player_reported_as_abusive event. Everything was proceeding smoothly until I hit a wall when I could not configure the "To:" address in the email template. It seems it will automatically be sent to a player. I'm not sure if it would be the reporting or reported player, but either way it's not what I want.
It sure would be nice if this scenario was unblocked by allowing the To address to be specified in the email template.