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Ju Chen avatar image
Ju Chen asked

Insights Performance pricing

Could you help to confirm if Performance Level 1 is still free? or how much credit it will be consumed? As there are only level 2 and above mentioned in the document. Thank you.

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Sarah Zhang avatar image
Sarah Zhang answered

Yes, Insight Performance Level 1 is free. As this section Is performance level access limited said, every title begins at Performance Level 1, a free tier of service that is included in all PlayFab offerings. Only the Insights Performance Levels greater than 1 will charge. And in the documentation you mentioned, in this section specifically, there is also a screen shoot showed the Credits per hour of Insight Performance Leve 1 is free.

We noticed you also posted a comment in this thread (Questions about Insights Credits in new pricing system - Playfab Community) to ask if the performance level 1 is still free. The answer in this thread is still correct, now we updated the pricing page and the billing summary page, if you check your own studio’s billing summary, you can find that the free credits don’t be added to the "cost" calculation. To view the billing summary page for your studio, you can navigate to the [My Studios and Titles] page, click the ellipsis on the right side of your studio, and then select the [Billing summary] option in the drop-down list.

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