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JunHyeok Sim avatar image
JunHyeok Sim asked

Delayed reset of leaderboard

Hello.

We are using only one leaderboard that resets every week (Monday UTC 00:00).

But not as we expected, It's resetted at UTC 00:08.

It's understandable. but the problem is that prize table worked late.

It was triggered at UTC 00:42 (refer pic 1).

But in last week, even though we triggered it manually, it worked properly on time (refer pic2).

We could only guess that there was a problem with Playstream and the AWS system.

We couldn't found another reason, and it made us frustrated.

Can you check what was happened and what is the reason of being delayed?

Our title id is [470D0].

Thank you.

[Picture 1]

[Picture 2]

Leaderboards and Statistics
5 comments
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Ivan Cai avatar image Ivan Cai ♦ commented ·

I want to know which leaderboard is reset in picture 1? Because at the same time, two leaderboards are reset at the same time.

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JunHyeok Sim avatar image JunHyeok Sim Ivan Cai ♦ commented ·

In pic1, ① is reset event and ② is triggered event by prize table.

And there is only one leaderboard that is resetted.

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Ivan Cai avatar image Ivan Cai ♦ JunHyeok Sim commented ·

By checking your title, the leaderboard in the picture 1 is "WorldBoss". However, the version of "WorldBoss" is the lastest version. So, I can't see players count in the "WorldBoss". The execution time delay of the prize table seems to depend on the current workload of the service and is incidental.

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JayZuo avatar image JayZuo ♦ commented ·

Is it possible for you to reset the leaderboard at another time (E.g. UTC 01:00)? I'd believe this can reduce the delay.

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