question

Chris Gaudino avatar image
Chris Gaudino asked

Unable to properly configure push notifications on segment triggers in game manager

We are trying to set up several push notifications to be sent to players when the enter a segments, but the actions dropdown in the game manager will not save our settings properly. Here are our steps:

1. Open a segment.

2. In the "Entered Segment" section, click "Add action"

3. Select "Send push notification" as the type

4. Select the desired notification template.

5. Click "Save Segment"

Unfortunately, whenever we follow those steps for any of our segments, when we re-open the segment after saving it does not remember which notification template we select, but instead defaults to the first one in the list.

Push Notifications
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Chris Gaudino avatar image Chris Gaudino commented ·

After some testing, it seems that the selected notifications ARE being saved and do work properly, but they are not being displayed properly in the game manager UI. This makes it impossible to see which notification is configured to be sent after its been saved.

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Seth Du avatar image
Seth Du answered

UPDATE: This issue has been fixed.

Thanks for your feedback. I will submit a report to the corresponding team and keep you informed when there are updates.

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