question

carlosserranoe1992 avatar image
carlosserranoe1992 asked

Card charged in the FREE PLAN (inside the 750 free hours),I have been charged in the free plan

Hi, I have been charged 91 AUD while using the free plan and still inside the range of free hours.

How in the world is this possible?

I would like this to be solved asap.

Regards,

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Seth Du avatar image
Seth Du answered

Please feel free to submit a form at Contact Us page or send an email to playfabsales@microsoft.com for more information.

In addition, you may navigate to the studio page and click the Billing Summary button at the right top corner to review the details.

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