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DRAKE avatar image
DRAKE asked

RewardAdActivity null grant item

RewardAdActivity result contains null reward.

This function makes 'Player ad rewarded' event on playstream.

This is Raw event JSON.

{
    "EventName": "player_ad_rewarded",
    "ViewsRemainingThisPeriod": null,
    "ActionGroupDebugMessages": [
        "Grant Inventory Item: Item could not be found on given catalog. - "
    ],
    "AdPlacementId": "4FAC31DBC65487DF",
    "AdPlacementName": "buff.exp",
    "RewardId": "D2EF2A774877695A",
    "RewardName": "buff exp",
    "AdUnit": "buff.exp",
    "AppId": "BC7DA",
    "EventNamespace": "com.playfab",
    "EntityType": "player",
    "Source": "PlayFab",
    "TitleId": "BC7DA",
    "EntityId": "1D653EC050192C78",
    "EventId": "423478a32b2041f0adbb7c5a1e0af5cd",
    "SourceType": "BackEnd",
    "Timestamp": "2021-05-26T06:50:00.2020574Z",
    "History": null,
    "CustomTags": null,
    "Reserved": null,
    "PlayFabEnvironment": {
        "Vertical": "master",
        "Cloud": "main",
        "Application": "mainserverlinux",
        "Commit": "14aa63f"
    }
}

Ad rewards contain a item, virtual cirrency rewards.

But this give nothing.

Is ad reward setting wrong?

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1 Answer

·
Sarah Zhang avatar image
Sarah Zhang answered

Through testing, we found this issue is related to the Catalog Version. When the Catalog Version is "main" or "Main", this issue would happen. We would inform our team this behavior for the investigation.

Currently, you can duplicate the Catalog, named its version to other names, such as "TestCatalog", then set the new Catalog as the primary Catalog to fix this issue temporarily. If this issue still exists after you make the new Catalog to primary Catalog, please reset the Ad Placements manually.

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