question

Bharani avatar image
Bharani asked

Playfab - Login with Email address throws account not found exception,

{"code":401,"status":"Unauthorized","error":"AccountNotFound","errorCode":1001,"errorMessage":"User not found"}


This is the response from that api call. I tried with Postman to send the api reqeuest. Email address and password is correct and i created a day ago only.


Please someone help with this.

,

apis
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1 Answer

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Ivan Cai avatar image
Ivan Cai answered

In general, when the player's email is error, the LoginWithEmailAddress api response is "user not found". Please navigate to Players in the Game Manager to search for this email, to see if there is a player account.

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