question

Dmitry Popov avatar image
Dmitry Popov asked

Player Publisher data not updating

It's displayed on the status page that there is a partial outrage, but seems like nothing is being done about it, is anyone else experiencing this?

Just try to update any value in Player data (Publisher) section, it does nothing at all.

Any news would be really appreciated, it's affecting our games really bad

Player Datadata
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Citrus Yan avatar image
Citrus Yan answered

Hi @kevinbaxtrom, @Igor, sorry for all the inconveniences caused, our engineers have identified the issue and deployed a fix for it, it should now working properly.

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Igor avatar image Igor commented ·

Thank you so much! Seems to work properly.

1 Like 1 ·
Dmitry Popov avatar image Dmitry Popov commented ·

It does work, I just checked. Thank you!

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Alex Wesolowski avatar image Alex Wesolowski commented ·

Good on our end now too. Thanks for getting it worked out!

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Citrus Yan avatar image
Citrus Yan answered

Do you still have this issue? If so, please provide your title id for us to investigate. And, in the meantime, we are discussing with our engineers regarding this, I’ll keep you posted for any news. Again , sorry for the inconvenience caused.

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Igor avatar image Igor commented ·

I've the same issue.

Ttitle Ii is 13EA

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Dmitry Popov avatar image Dmitry Popov commented ·

It happens everywhere across multiple titles, here's few: E5C4E, 53E4C, 25CEA

The only workaround I found is deleting the key before updating the value like this:

server.UpdateUserPublisherInternalData({ PlayFabId: currentPlayerId, KeysToRemove: [key] });

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kevinbaxtrom avatar image
kevinbaxtrom answered

We are experiencing this as well

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