I already added contact information. I tried both on Chrome and Firefox, but this still doesn't work. Did I miss some steps?
Thanks
,I already added contact information. I tried both on Chrome and Firefox, but this still doesn't work. Did I miss some steps?
Thanks
,Since the webpage directly contacts Zuora and Game Manager doesn’t log any callback response information (to prevent data leaks), you may follow the steps below to get the direct error messages from Zuora
PS. if there are country selection, you may select US then switch to your country. It is possible that the country information is not selected.
in my case the error message says
"Your card does not support this type of purchase"
but my card is VISA platinum check card.
what type of card can be use for this?
@Jung Ho June Please contact the bank of your card and Zuora sales team for dedicated support.
I have the same problem.
The network requests returns
"Transaction declined.do_not_honor - Your card was declined."
"do_not_honor" usually means the issuing bank (Visa, Mastercard, etc.) prevented the transaction and is also telling you not to honor the card.
Please understand that PlayFab simply returns the information from target service, and we don't process billings for Zuora. Please contact your bank or try to use another credit card.
I have the same issue. All my information is okay and the country is selected but the error(Some of the information is incorrect) persists. I don't know what to do.
Would you share the solution? I'm running into the same issue. Thank you!
Okay I had to add some money on my credit card, problem resolved!
I am also facing the same issue : Transaction declined.transaction_not_allo - Your card does not support this type of purchase.
Since last month, auto debit policy and regulation standards have been changed by the Reserve Bank of India. So as our registered card transaction was declined. I have also contacted branch but they said there is nothing wrong with my card. They can not override RBI's auto debit standard.
Please help me to find any other payment methods for continue using PlayFab services.
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