question

illivion avatar image
illivion asked

GetObjects/SetObjects InternalError

We are getting internal errors in cloudscript functions calling GetObjects/SetObjects API methods.

{
  "code": 200,
  "status": "OK",
  "data": {
    "FunctionName": "CheckGameEnterAllowed",
    "Revision": 619,
    "Logs": [
      {
        "Level": "Error",
        "Message": "PlayFab API request failure",
        "Data": {
          "api": "/Object/GetObjects",
          "request": {
            "Entity": {
              "Type": "master_player_account",
              "Id": "D829CCECB33C0C0B"
            }
          },
          "error": "InternalError"
        }
      }
    ],
    "ExecutionTimeSeconds": 0.0145347,
    "ProcessorTimeSeconds": 0,
    "MemoryConsumedBytes": 15632,
    "APIRequestsIssued": 2,
    "HttpRequestsIssued": 0,
    "Error": {
      "Error": "InternalServerError",
      "Message": "InternalServerError",
      "StackTrace": "Error\n    at Object.server_request (Script:161:24)\n    at Object.entity.GetObjects (Script:660:67)\n    at getPlayerEntityObjects (F7659-index.js:1081:32)\n    at CheckGameEnterAllowed (F7659-index.js:999:25)\n    at F7659-index.js:448:31\n    at Object.invokeFunction (Script:116:33)"
    }
  }
}
apisCloudScriptentities
4 comments
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Citrus Yan avatar image Citrus Yan commented ·

May I know your title id? And, does this issue occur all the time or just recently?

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illivion avatar image illivion Citrus Yan commented ·

f7659.

We disabled all GetObjects/SetObjects at 00:00, but it is a temporary solution. We have to get it back ASAP

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illivion avatar image illivion Citrus Yan commented ·

I suspect that the error occurs only on some PlayFab instances

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Citrus Yan avatar image Citrus Yan illivion commented ·

Do you have access to support tickets? If so, please create one so that one of our engineers can work closely with you regarding this issue.

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1 Answer

·
JayZuo avatar image
JayZuo answered

Sorry for the late response. This "InternalError" has been fixed. If you still have similar issue, please feel free to let us know.

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